FAQs

Where do you ship from?

Specifically, our happy HQ is located in the wonderful city of Toronto, Ontario, Canada, North America, (43°38'52.5"N 79°23'43.8"W), Planet Earth, Orion Arm, Milky Way Galaxy, Virgo Supercluster. 

Where do you ship to? 

Anywhere in the world.

When can I expect my order?

Please allow 2-3 business days for your order to be processed before it ships. If you need it sooner please give us a heads up and we will try our best to get your order out ASAP. Below are the estimated delivery times after your order has been processed.

Canada:
Lettermail 1-2 weeks (Tracking not available)
Expedited 1-7 business days (Includes tracking)

Xpress Post 1-3 business days (Includes tracking)

USA:
Standard lettermail: 1-4 weeks (Tracking not available)
Small Packet USA Air: 5-8 business days (Tracking not available)

Tracked Packet USA: 4-7 business days (Includes tracking)

International:
Small Packet International Surface: 28-84 business days (Tracking not available)
Small Packet International Air: 6-10 business days (Tracking not available)
Tracked Packet International: 6-10 business days (Includes tracking)

* Please note that free shipping is only available in North America

My package arrived but the product was missing or damaged.

Uh Oh! We can fix that. Please contact us at shop@happyworker.com

I think my package was lost in the mail.

That’s not cool. Let’s see if we can’t send out a search party. Please contact us at shop@happyworker.com

Can I return my item? 

Please peruse our Return Policy.

Can I pick up my order from your Toronto office?

Sorry, no - we're not setup for people to pick up their orders at our studio.

Do you sell your products wholesale?

Yes. Yes, we do. And undoubtedly they’d be a happy fit for your shop! Please contact us at wholesale@happyworker.com

Press/Interview Requests

Please don’t hesitate to contact us at: shop@happyworker.com